Digital Technology at BA

Congratulations on being invited to the Digital Graduate Scheme assessment centre! It’s a fantastic achievement and a great opportunity to showcase your passion for technology and aviation.  We rely on cutting-edge technology and operations to ensure seamless travel experiences for millions of customers. Some key areas you might find interesting:

Technology at BA

• Data & AI – We leverage machine learning and predictive analytics to optimise everything from flight schedules to baggage handling.
• Cyber Security – Protecting customer data and ensuring safe digital operations are a top priority.
• Digital & Mobile Experience – Our website and app play a huge role in customer journeys, from booking flights to real-time updates.
• Automation & AI in Operations – From self-service check-in to automated aircraft turnaround processes, innovation helps improve efficiency.

Operations at BA

• Flight Operations – Tech supports pilots with real-time weather, flight planning, and fuel efficiency strategies.
• Ground Operations – Our airports use digital solutions for baggage tracking, boarding automation, and real-time customer assistance.
• Engineering & Maintenance – Digital tools help monitor aircraft health, predict maintenance needs, and reduce downtime.

Assessment Centre Tips

• Show curiosity – Ask insightful questions about how digital innovation supports operations.
• Think problem-solving – Be ready for scenario-based challenges that test your analytical and collaboration skills.
• Engage & contribute – Teamwork is key at BA, so participate actively and support others.

Best of luck and enjoy the experience!