Hi what would the best route to be able to qualify for Heathrow cabin crew without having experience in aviation before

Hello Maisie,

Thanks for your question 😊

That’s a very good question but also a difficult one as there’s not necessarily one specific route into a Cabin Crew role at British Airways. We have people joining us from a variety of different careers - police officers, nurses, teachers, cruise ships, restaurants, hotel staff to name just a few!

Although not essential, customer facing / service roles can be useful as Cabin Crew is very much a people-orientated role, whether that be serving our customers on board our aircraft or working effectively alongside other Cabin Crew or colleagues.

Any role that shares similar competencies we look for in our Cabin Crew will be especially useful. These include (but are not limited to) team work, communication, listening, empathy, rapport building, resilience, etc. All of these play a big part of the Cabin Crew role, and being able to provide examples of when you’ve demonstrated these in a previous role will really show us you’re prepared and understand what it takes to be British Airways Cabin Crew.

Do check out our Cabin Crew FAQ section below for further information on the role:

https://careers.ba.com/cabin-crew-faqs

I hope that helps Maisie - do get back in touch if there is anything else I can help you with 😊