Absolute passion and dedication. Would that be seen as enough?

Hi Lucila, thanks for reaching out. I think it is wonderful that you are looking to join British Airways at this point in your life. I would recommend when applying for a role within customer service you place emphasis on your experience and love for travel and customer service. British Airways welcomes people from a variety of different career backgrounds as it makes for a well rounded, customer focused team. Ensure you sign up for any career alerts for customer service to make sure you never miss out when the role is active. Good Luck.