Insider profil
Keen to receive questions about
Top Advice
Let your personality shine - This is what will stand out to a potential employer. Other applicants may have just as much experience as you, but what they don’t have is your unique personality, so really bring that into your interview process. Do not let the job description scare you - it is ok to not tick all the boxes. Job descriptions are full of jargon and can be confusing to an outsider, do not let this put you off, if it is a role you think you are a match for, you are probably more than capable to perform in the role, and companies are likely to offer training to get you up to speed on the aspects you don’t yet have experience in. Don’t just be interviewed, do the interviewing – The potential employer want to ensure they are finding the right candidate, but you also need to be sure you are finding the right employer, don’t be afraid to ask questions and challenge the working environment. You spend most of your life at work, you need to be sure you are finding an environment that aligns with you personally. Be honest with yourself and the interviewer. A mantra of mine is to do a job you love. “Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work. And the only way to do great work is to love what you do.” – Steve Jobs
Career path
Fare Product Specialist
British Airways
Started 01/2023 to Presentcommercial executive
British Airways
From 02/2022 to 01/2023commercial executive
British Airways
From 04/2018 to 10/2020Company
What do you like about your job and the company?
There really is no business-as-usual work in this role. It is fast paced and constantly evolving. It is a transformational role where we look to create product to support future initiatives and improve our offer order management provisions. We are supporting the revolutionary initiatives such as Nexus and the new Revenue Management system, ensuring we have products that are fit for the future. I love working with an array of people, as we work cross departmentally and at different seniority levels, it means meeting new people and learning new things about the business. It is also very inspiring to see that the work I do really does have an impact on the business and it feels gratifying to seeing your efforts put into action. British Airways’ encourage colleagues to get involved in networks and projects outside of their day to day role, and something I have been really enjoying is supporting our D,E& I revenue management plan on how we can become a more inclusive department.
Greatest achievements
The biggest personal achievement I am most proud are my wonderful children. I am extremely proud that I have been able to be a Mum to a toddler and a preschooler alongside a successful career. British Airways have given me the support and flexibility to enable this with their Hybrid working and flexible hours, with their understanding that getting female talent means making these adjustments in order not limit their workforce, I am able to live my dream of working for this great airline. Professionally in my role, my biggest achievement so far has been implementing a new strategy for Leisure Private Products. I have been able to see the positive impact that this has had on the business, and how simplification of product allows not only internal colleagues to better interpret our product but also our external partners.
Kate R
Top Advice
What do you want to do when you're older is asked of young people all the time. Few of us really know. I wanted to be a fire fighter, then in the army, then a pilot. That one stuck. I knew nothing about flying but I heard about the air cadets from a friend and joined. It was the flying that I was most focused on but it gave me an insight into the world of the RAF. The camps were the best and my highlight was a flight in a Hawk; it was so exhilarating. Despite all this I realised the forces were not for me and having no clear options I found nursing. This was never on my radar but I loved it and I tried it for a year before committing and then went to University where I got a degree in Paediatric Nursing. I took so much from being a nurse for those few years before flying raised its head again with another opportunity to get a cadetship with BA. I didn't have high expectations but if you don't try then you won't know. I had a go and here I am today as a Captain.
Ken W
Payroll Team Manager
Top Advice
British Airways is a great employer to work for. The range and variety of roles available is huge and the options to get involved in many of them is available. Everybody has the same goal to ensure that our customers have a great experience and whether you are part of the front facing Cabin Crew or Check In Agents, or Engineers ensuring the aircraft is safe and reliable or Ramp and Turn Round Agents making sure flights depart on time, it is all part of what makes it run so smoothly. Even back office roles, such as Payroll, play an important part of this whole process.
Eugenia O
Top Advice
My career at British Airways has been varied. It would be my 10th year in the company, including my 6 month hiatus. In BA it is very normal to stay in the company for decades. I never understood it until I left. I was desperate to try something new, and I thought that meant leaving the company. The great thing about working for a large organisation, is that there are various roles within the company. I never thought I would end up in Engineering, but it has been the best decision. Network, get to know other departments, because there really is something available for everyone in this company. Look at the careers page for inspiration and read the job description and advert, as some titles can be misleading! I was not afraid to leave BA for another reputable company, and I was not afraid to come back after 6 months. Try something new until you get what you are looking for.
