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Alice C.

Fare Product Specialist

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Top Advice

Let your personality shine - This is what will stand out to a potential employer. Other applicants may have just as much experience as you, but what they don’t have is your unique personality, so really bring that into your interview process. Do not let the job description scare you - it is ok to not tick all the boxes. Job descriptions are full of jargon and can be confusing to an outsider, do not let this put you off, if it is a role you think you are a match for, you are probably more than capable to perform in the role, and companies are likely to offer training to get you up to speed on the aspects you don’t yet have experience in. Don’t just be interviewed, do the interviewing – The potential employer want to ensure they are finding the right candidate, but you also need to be sure you are finding the right employer, don’t be afraid to ask questions and challenge the working environment. You spend most of your life at work, you need to be sure you are finding an environment that aligns with you personally. Be honest with yourself and the interviewer. A mantra of mine is to do a job you love. “Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work. And the only way to do great work is to love what you do.” – Steve Jobs

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Career path

Fare Product Specialist

British Airways

Started 01/2023 to Present

commercial executive

British Airways

From 02/2022 to 01/2023

commercial executive

British Airways

From 04/2018 to 10/2020

Company

What do you like about your job and the company?

There really is no business-as-usual work in this role. It is fast paced and constantly evolving. It is a transformational role where we look to create product to support future initiatives and improve our offer order management provisions. We are supporting the revolutionary initiatives such as Nexus and the new Revenue Management system, ensuring we have products that are fit for the future. I love working with an array of people, as we work cross departmentally and at different seniority levels, it means meeting new people and learning new things about the business. It is also very inspiring to see that the work I do really does have an impact on the business and it feels gratifying to seeing your efforts put into action. British Airways’ encourage colleagues to get involved in networks and projects outside of their day to day role, and something I have been really enjoying is supporting our D,E& I revenue management plan on how we can become a more inclusive department.

Greatest achievements

The biggest personal achievement I am most proud are my wonderful children. I am extremely proud that I have been able to be a Mum to a toddler and a preschooler alongside a successful career. British Airways have given me the support and flexibility to enable this with their Hybrid working and flexible hours, with their understanding that getting female talent means making these adjustments in order not limit their workforce, I am able to live my dream of working for this great airline. Professionally in my role, my biggest achievement so far has been implementing a new strategy for Leisure Private Products. I have been able to see the positive impact that this has had on the business, and how simplification of product allows not only internal colleagues to better interpret our product but also our external partners.

Other colleagues

Simon W

Top Advice

As a recruiter, I would advise potential candidates to focus on showcasing their unique strengths and experiences authentically. Tailoring resumes to highlight relevant skills and accomplishments is crucial, as is researching the company and role thoroughly to demonstrate genuine interest and alignment. Additionally, I encourage candidates to leverage networking opportunities and reach out to professionals in their desired field for advice and support. During interviews, it's essential to articulate one's passion for the role, ask thoughtful questions, and demonstrate a growth mindset by being open to feedback and learning opportunities. Lastly, maintaining a positive attitude and perseverance in the face of challenges can make a significant difference in the job search journey. Remember, each interaction is a chance to learn and grow, so stay proactive, adaptable, and confident in your abilities.

Macorley C

Top Advice

Your journey starts here! I am so proud to be part of British Airways. One piece of advice I can give, is to learn as much as possible about our airline, heritage and understand the reasons why we have been doing what we do for over 100 years.

Omar A

Top Advice

Being curious allows you to seek new innovative ways of working. Working collaboratively with colleagues helps bring differing perspectives to complex issues.

Discussions with Alice C
What do you like most about this company?
in Career Tips·Wednesday, March 20, 2024
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5 responses
309 views
Tell me some stories of things your company does to make LGBT employees feel at ease at work?
in Career Tips·Tuesday, December 5, 2023
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2 responses
111 views
how long is the process for background check ?
in Application process·Friday, March 14, 2025
1 response
14 views
Hi there! How to ace an interview for Revenue Delivery Executive role?
in Career Tips·Sunday, May 12, 2024
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2 responses
29 views