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Top Advice
British Airways is a great employer to work for. The range and variety of roles available is huge and the options to get involved in many of them is available. Everybody has the same goal to ensure that our customers have a great experience and whether you are part of the front facing Cabin Crew or Check In Agents, or Engineers ensuring the aircraft is safe and reliable or Ramp and Turn Round Agents making sure flights depart on time, it is all part of what makes it run so smoothly. Even back office roles, such as Payroll, play an important part of this whole process.
Career path
Payroll Team Manager
British Airways
Started 05/2012 to PresentPayroll & Pensions Manager
British Airways
From 09/1978 to 05/2012Company
What do you like about your job and the company?
Due to the numbers of colleagues on our payroll (over 35,000 in total across all payrolls) and the variety and complexity of the different roles that they do, we obviously have to have strict deadlines and processes in order to manage the different tasks that we have to undertake every week or month. However, we also have the freedom and flexibility to override these processes when the need arises in order to accommodate any changes of circumstance or individual requests that may crop up. It is this flexibility that allows us to help individual colleagues when they require one-to-one assistance with a specific issue and allows us to give as personal a service as possible.
Greatest achievements
Professionally, in my previously role in Local Government, I managed to obtain to nationally recognised Payroll Award for our organisation. One of the first London Boroughs to achieve it. At British Airways, I am very proud of my team who work extremely hard and are able to cope with everything that comes our way. Personally, I have done a solo parachute jump from 2,000 feet and abseiled off the top of Twickenham Rugby Stadium, both for charity. I have zip-wired across a slate mine in North Wales, very high and very fast. I have also been on Safari in Kenya back in the 1980s, when the wildlife was still wild!
Chloe H
Top Advice
This is especially for those that are still at school; I am often asked what subjects are best to take, to best set themselves up to become a Pilot. This is twofold, firstly, the subjects you love, will probably be the ones that keep you most engaged and likely to yield the best results. Secondly, the stereotypical idea of a Pilot being great at Maths and Physics is false - there are those of us that didn't go to University, that have had one, or even multiple careers previously. This is a job most consider for life, it is far more important to do something you enjoy than chase a dream you think you need to.
Samer T
Senior Revenue Delivery Executive
Top Advice
Don't give up! You will face several challenges along the way, and you might have to settle at one point in your career with something that isn't really fulfilling to you. Learn from your experiences, and let them be a fuel for change. Believe in yourself and never let the willingness to follow your passion die. Take risks even if it means leaving the comfort zone and the security buffer. And most importantly, surround yourself with positive people, who will believe in you, see your potential and encourage you to jump into the unknown when you feel scared to do it. The reward is big, trust me!
Abi P
Top Advice
Anything is possible within a large company like British Airways. Once you are within a large set up the opportunities are endless and you can work across many departments, gaining experience as you go.
